RETURNS & SHIPPING

RETURNS

Due to the perishable nature of our products, we are unable to accept returns or exchanges on any food items.

If you are dissatisfied with any non-food merchandise, you may return the unused item in its original packaging within 14 days of purchase for a store credit. All sales are final.

 

Local Delivery & Shipping Policy

 

Zone 1 – WOODBRIDGE and/or NIAGARA FALLS

Free local delivery with a minimum purchase of $25.00.

 

Zone 2 – ONTARIO

$0 to $100.00 - Flat rate delivery fee of $30.00

$101.00 or more – Free delivery

 

Zone 3 – CANADA – Outside of Zones 1 & 2

$0 to $150.00 - Flat rate delivery fee of $35.00

$151.00 or more – Free delivery

 

SHIPPING

 

Local Home Delivery
Date selections are available based on delivery postal code at checkout. Barolio Gourmet Importing makes no guarantees and will accept no liability (financial or otherwise) for any delivery delays. Time of day is not guaranteed as delivery routes vary. Barolio Gourmet Importing reserves the right to deliver a day in advance.

It is the responsibility of the recipient to ensure that parcels are collected from the front door. Barolio Gourmet Importing is providing contact free delivery. Parcels will be left at the front door. Please leave any specific delivery instruction in your order notes. Barolio Gourmet Importing is not responsible for theft or damage due to extreme weather. 

 

TERMS

While Barolio Gourmet Importing typically ships its products within 1-3 days of receiving an online order, we make no guarantees and will accept no liability (financial or otherwise) for a longer shipping time frame. 

 

Some packages may require a signature confirmation upon receipt, therefore timely delivery requires that the customer make themselves available at the destination point. Barolio Gourmet Importing is not responsible for any courier delays in shipments or those lost in transit.

 

Shipping rates (see above) are based on purchase price before taxes and shipping rates are applied. These rates are subject to change without notice. If these changes occur within 12 hours of your order and before your items have shipped, you will be given the option to cancel your order entirely, or proceed with new posted charges.

 

All pricing, taxes, shipping rates, etc. are listed and executed in Canadian dollars.

 

Barolio Gourmet Importing will ship across Canada with the exceptions of Northwest Territories, Yukon Territories and Nunavut.  Please contact us for rates to these geographic locations.

 

Barolio Gourmet Importing will not ship to P.O. boxes nor outside of Canada at this time.